PrivacyPolicy

Welcome to Klared Maps ("Service," "Platform," "we," "us," "our"). Klared ("Company," "Klared") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access and use the Klared Maps platform.

Please read this Privacy Policy carefully. If you do not agree with our privacy practices, please do not use the Service. By accessing or using Klared Maps, you acknowledge that you have read and understood this Privacy Policy.

2.1 Account Information

When you create an account with Klared Maps, we collect:

• —Email address — for authentication and communication
• —Name — for account identification and personalization
• —Password (encrypted) — for secure account access
• —Profile information — any information you choose to add to your profile
• —Preferences — language, notification settings, display preferences

Account creation and authentication are managed by Clerk, our authentication service provider.

2.2 Billing and Payment Information

If you subscribe to a paid plan, we collect:

• —Billing address — for invoice and payment purposes
• —Payment information — processed securely via Stripe through Clerk Billing
• —Subscription plan details — plan level, renewal dates, and payment history
• —Billing email — for invoice delivery

Klared does not store your full credit card details. All payment information is securely processed by Stripe, our payment processor.

2.3 Usage Data

We automatically collect information about how you interact with the Service including maps viewed, interactions (filters, exports, embeds), search queries, feature usage, session information, device information, and referring source.

2.4 Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to maintain your session, remember your preferences, analyze usage, prevent fraud, and improve the Service. Types include essential cookies (required for authentication and security), analytics cookies (usage data), preference cookies (settings), and marketing cookies (traffic source).

3.1 Service Delivery

• —Create and maintain your account
• —Authenticate your identity securely
• —Process payments and issue invoices
• —Deliver the features and functionality you request
• —Respond to support inquiries and provide customer service

3.2 Improvement and Analytics

• —Analyze usage patterns to improve the Service
• —Identify trends and preferences
• —Test new features and measure their effectiveness
• —Understand which features are most valuable
• —Optimize performance and user experience

3.3 Communication

• —Send transactional emails (password resets, billing confirmations)
• —Send service announcements and updates
• —Notify you of changes to this Privacy Policy
• —Respond to your inquiries and requests
• —Send marketing communications (if you opt in)

3.4 Security and Compliance

• —Monitor for suspicious activity and fraud
• —Enforce our Terms of Service
• —Protect against malicious, deceptive, or illegal activity
• —Comply with applicable laws and legal obligations

We collect and process personal information based on contractual necessity (fulfilling our agreement with you), legitimate interests (improving the Service, preventing fraud, conducting analytics), legal obligations (complying with applicable laws), and consent (for marketing communications and non-essential cookies).

5.1 Clerk (Authentication)

Klared uses Clerk for authentication. When you create an account, we share your email address, name, authentication credentials, and profile data with Clerk. Clerk's privacy practices are governed by their Privacy Policy.

5.2 Stripe (Payment Processing)

When you subscribe to a paid plan, your billing information is processed by Stripe through Clerk Billing. We share your billing address, payment information, subscription plan details, and billing email. Stripe's privacy practices are governed by their Privacy Policy. Stripe is PCI DSS compliant.

5.3 Service Providers

We may engage third-party service providers for analytics, cloud infrastructure, email delivery, customer support, and security. These providers are contractually bound to use your information solely to provide services to us and have appropriate data protection measures in place.

5.4 Legal Requirements

We may disclose your information when required by law, to comply with legal obligations, enforce our Terms of Service, or protect the rights and safety of Klared, users, or the public.

5.5 Business Transfers

If Klared is acquired, merged, or substantially all assets are transferred, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different Privacy Policy.

5.6 Aggregated Data

We may share aggregated and de-identified information (information that cannot reasonably identify you) with partners, researchers, and the public. This data is not subject to this Privacy Policy.

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Account information is retained while your account is active and for [X MONTHS/YEARS] after closure. Usage data is retained for [X MONTHS]. Billing information is retained for [X MONTHS/YEARS]. Support communications are retained for [X MONTHS/YEARS]. Cookies are retained based on type: session cookies are deleted when you close your browser; persistent cookies are retained for up to [X MONTHS/YEARS].

If you request account deletion, we will delete or anonymize your personal information within [X DAYS], except where retention is required by law.

7.1 Right to Access

You have the right to request access to the personal information we hold about you. You can access and download your account information through your account settings or by contacting [PRIVACY EMAIL].

7.2 Right to Correction

You have the right to request correction of inaccurate or incomplete information. You can update your account information directly in your account settings.

7.3 Right to Deletion

You have the right to request deletion of your personal information. We will delete your account and associated data within [X DAYS], except where retention is required by law. Deletion is permanent and irreversible.

7.4 Right to Data Portability

You have the right to request a copy of your personal information in a machine-readable format (CSV or JSON). Contact [PRIVACY EMAIL] and we will provide your data within [X DAYS].

7.5 Right to Withdraw Consent

If we process your information based on consent, you can withdraw that consent at any time through your account settings or by contacting [PRIVACY EMAIL].

7.6 No Discrimination

We will not discriminate against you for exercising your privacy rights. You will not be denied access to the Service or charged different prices for exercising these rights.

8.1 What Are Cookies?

Cookies are small text files stored on your device by your browser. They contain information that websites can access when you revisit them.

8.2 Cookie Types

Session cookies: Maintain your login session — deleted when you close your browser
Authentication cookies: Verify your identity — persistent
Preference cookies: Remember your settings — persistent
Analytics cookies: Track usage patterns — retained 12+ months
Tracking cookies: Understand user behavior — retained 12+ months

8.3 Managing Cookies

Most browsers allow you to refuse cookies or alert you when a cookie is being sent. You can manage cookies through your browser settings (Chrome, Firefox, Safari, Edge). If you disable non-essential cookies, some features may not function properly. Essential cookies cannot be disabled without losing access to your account.

9.1 Security Measures

We implement comprehensive security measures including encryption in transit (HTTPS/TLS), encryption at rest, access controls, secure authentication via Clerk, firewalls and intrusion detection, regular security audits, and data minimization.

9.2 Limitations

While we implement industry-standard security measures, no system is completely secure. We encourage you to use strong passwords, never share your login credentials, log out when finished, use secure internet connections, and keep your devices updated.

9.3 Breach Notification

In the event of a security breach that may compromise your personal information, we will notify affected users without unreasonable delay (typically within 72 hours).

Klared is [BASED IN/OPERATES FROM] [LOCATION]. Your personal information may be transferred to, stored in, and processed in [LOCATION] or other countries where Klared or its service providers operate. When we transfer information internationally, we implement appropriate safeguards including data processing agreements and standard contractual clauses.

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with an updated "Last Updated" date, communicated via email or prominent notice on our website, and subject to your opt-in consent if required by law. Your continued use of the Service after changes indicates your acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us:

Klared Privacy Team
Email: [PRIVACY EMAIL]
Website: [COMPANY WEBSITE]
Mailing Address: [COMPANY ADDRESS]

Response Time: We will respond to privacy inquiries within [X DAYS] (typically 10-30 days).

If you are located in a jurisdiction with a data protection authority and believe we are not complying with applicable data protection laws, you have the right to lodge a complaint with your local authority.